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Our Caregiver Commitment

Caregiver providing companionship with client

Elder Independence Home Care’s commitment to our clients and their families begins with our compassionate and proactive approach to care. We will take the time to listen to your concerns. Once we have a good understanding of your loved one’s unique needs, we’ll share care options and create a specific plan to address those needs. Our mission is to improve the lives of our clients by helping them live at home while maintaining the independence and quality of life that they enjoy.

At Elder Independence, our caregivers are the heart of our company. We take steps to make sure that we hire only the best so that our clients can rely on empathetic companions that have the competency required to take care of all of their needs. Our hiring process focuses not only on verifying skills, but also on confirming that caregivers are compassionate, kind and understanding.

Elder Independence Caregivers 

  • Are meticulously screened and tested
  • Are bonded and insured
  • Are employed and managed by Elder Independence
  • Are covered by general liability, professional liability and workers’ compensation insurance
  • Are bound by the Client Bill of Rights
  • Are directed by the client’s personalized plan of care
  • Are regulated by the Arkansas Department of Human Services
  • Are evaluated quarterly by a registered nurse

Elder Independence Hiring Process

To ensure we hire only the most reliable and trusted caregivers, each applicant must:

  • Be a Certified Nursing Assistant (CNA), Personal Care Aide (PCA), Medical Assistant, Licensed Practical Nurse (LPN) or have other related medical certification
  • Have at least one year experience in a facility
  • Participate in a three-step interview process which includes:
    • Phone interview with self-rated skills competency check
    • Face-to-face interview with our Service Coordination Managers
    • Orientation that includes history, values, training, expectations, ethics and an in-depth skill-set evaluation conducted by one of our Elder Independence nurses
  • Have professional licensing verified
  • Be checked against state and federal sex offender registries
  • Pass criminal background
  • Qualify to provide care through the Arkansas Department of Health
  • Pass state driving record check
  • Pass employment verification
  • Participate in ongoing Caregiver Training
  • Submit to random or for-cause drug testing

We maintain consistent staffing levels to meet the requirements of our clients. Service is available 24 hours a day, seven days a week (including holidays), and can be started at any time. We can provide one-time services, long-term arrangements and transitional care that may include transportation home after discharge from a hospital stay or outpatient procedure. If clients wish to make changes at any time, our management team is always available to accommodate requests and answer questions.

If you are interested in beginning service, call us at (501) 847-6102 or contact us online today!

Call Us: (501) 847-6102