Our highly-trained management team is ready to talk with you about your needs and answer your questions. Once we understand your situation, we’ll provide you with options for your loved one, describe our services in detail and schedule a face-to-face visit to conduct a thorough needs evaluation.
We give families the opportunity to get to know us better during the face-to-face visit. One of our Client Services Managers will evaluate your loved one’s needs, as well as those of your family. We will set goals for care, create a schedule to match your needs, and discuss costs and funding options.
Finding the Perfect Caregiver
We want your home care experience to be successful. A key to that success is a warm and trusting relationship between your loved one and their caregiver. We consider everything we’ve learned about your loved one to assign someone who best matches your loved one’s personality and needs. If we don’t get it right the first time, we’ll keep trying until we do.
Once you’ve chosen Elder Independence Home Care to care for your loved one, an experienced nurse will visit to perform an assessment of your loved one’s physical, mental and social needs. The nurse will use the assessment to develop a personalized plan of care that will be followed by the caregiver every visit. One of our nurses will routinely provide reassessments if there’s been a change in your loved one’s condition, if your loved one has recently been released from a hospital or rehab, or to check in to see if our caregivers are meeting your expectations.
If you or your loved one has an emergency, we are here to help. A member of Elder Independence’s Management Team is on call 24 hours a day, seven days a week (including holidays), to assist with any situation that may arise. Even if it’s something we can’t solve on our own, we can work through it with you so you don’t have to face it alone and help point you in the right direction.
Our services are available 24 hours a day, seven days a week. With a staff of more than 150 caregivers, we will work hard to cover any shift you may request. We provide ongoing education for our caregivers so they are knowledgeable in all areas of home care.
Worried about the next step? Don’t know where to turn for answers? Give us a call. Even if Elder Independence Home Care isn’t the right fit for you or your loved one, we’ll help you figure out what to do. Let our highly skilled team be a resource for you. If we don’t know the answer, we will help you find someone who does.