We are committed to providing high quality, client-centered and affordable home care services to our clients to assist them in leading dignified and independent lives in the comfort and safety of their own homes. Their individual needs are carefully assessed, understood and met through the selective assignment of qualified, trustworthy and compassionate caregivers.
“Where there is no vision, the people will parish.” Proverbs 29:18
- To be known and valued for providing the highest standard on in-home care services.
- To be the provider of choice in the community.
- To be the employer of choice in the community.
Most people want to live at home for as long as possible, but many are not sure where to turn or who to call to make this an option. In response to this growing need for quality in-home care for the elderly, Mike Gross started the mission of gaining feedback from local physicians, social workers, case managers and family members. He confirmed the need to have an organization they they could trust to refer to their patients and relatives. Elder Independence was founded to meet this need and has been serving all of central Arkansas since opening its doors in 1999.
Over two decades later, and under the ownership and guidance of Kim Clatworthy since 2014, Elder Independence Home Care is still providing quality home care service throughout central Arkansas. We know that helping a loved one remain in their home can ensure they maintain that much-needed independence and comfort.
One of our greatest strengths is that we are not a franchise company. We operate as ‘your family is our family’. We are honored when a client or loved one chooses Elder Independence Home Care to be their provider of choice, and we appreciate that you entrust you or your loved one’s care to us. Our promise to you is that we will show you and your family member the same level of quality, care and compassion that we provide for our own family members.
To show high regard for another personʼs feelings, wishes, rights and traditions; to hold a person in high esteem.
- Show genuine care and concern for each person we meet
- Always be kind
- Grandmotherʼs Rule: “Treat people the way they want to be treated”
- Intentionally look for something in each person that you can admire or compliment
- Give your undivided attention to the other person
Being honest and having strong moral principles.
- Say what you mean and mean what you say
- Do what you promised you would do
- Communicate without holding back
- Set clear expectations about what we can provide
- Under promise and over deliver
Showing empathy and concern for the condition and misfortunes of others.
- Put yourself in the other personʼs position, feel what they feel
- Demonstrate exceptional care and kindness to others
- Listen closely, be empathetic and respond quickly to the needs of others
- Be sensitive to the situation and the challenges others are facing
- Be friendly and smile
Our Company Culture
The company culture of Elder Independence and the way we do things around here is based on four factors:
- The leadership style of our CEO
- The three core values that guide our actions and decisions
- The behavior we expect
- The behavior we permit
“The Behavior You Permit You Promote”
Elizabeth Jeffries, RN,CSP,CPAE
Author: What Exceptional Executives Need to Know
We are in the process of crafting a company culture where every member of our team, in the office and in the field, shares our core values, lives these values and demonstrates the behaviors that go with these beliefs.