Our highest priority at Elder Independence Home Care is the health and safety of our clients and caregivers as we work to keep our most vulnerable population safe during this period of COVID-19 uncertainty. As part of our standard of care, EIHC caregivers are trained in ways to minimize the risk of your loved one getting sick.
We are actively monitoring the recommendations and guidelines of the CDC’s World Health Organization as well as our state and local Departments of Health. EIHC is continuing to provide care in the home while carefully following the CDC recommendations to prevent the spread of the COVID-19 virus. As we all know, sheltering in place at home is the safest place to be.
Caregiver Best Practices
Due to COVID-19 concerns, we have taken proactive steps to provide specific COVID-19 training on topics such as hand hygiene and the use of personal protective equipment (i.e. facemasks, gloves, gowns, eye protection). In addition to these protocols, our clients and caregivers are being carefully documented and tracked by our full-time registered nurse. Through our mobile technology, our professional caregiving staff are being asked specific health screening questions prior to clocking in for each shift to assure they are “fit for work”.
At the end of each shift, caregivers are asked to respond to similar health screening questions about their particular client. Based on how these questions are answered, appropriate immediate action is taken to ensure the ongoing safety of our caregivers and clients.
Client Best Practices
Family members can help support infection control best practices by taking the following steps:
- Perform frequent hand washing.
- Prohibit visitors who are non-essential from being in the home.
- Clean all surfaces such as counters, tabletops, doorknobs, toilets, bedside tables, etc. with appropriate household cleaners. Read the CDC’s daily cleaning guidelines: Cleaning and Disinfecting Your Home.
- Avoid close contact with people who are sick.
- Keep appropriate distance between yourself and other people.
- Remember that people can spread the virus even when they do not exhibit symptoms.
- Cover coughs and sneezes with a tissue or use the inside of your elbow to cough or sneeze in.
We Are Open and Available to Help
We know the current COVID-19 situation is difficult for everyone. Our offices are still open, and we are here to help you and your family navigate this new normal. If you have questions about the care your loved one is currently receiving, or if you have a new or changing need for home care, please call us at (501) 847-6102. We are available and ready to help you and your loved one in any way we can.
Message From Our CEO/Owner
To our existing clients and to those who are new to EIHC, know that we are here to serve you and your family. There is no safer place than home, especially during this COVID-19 crisis. The Elder Independence team is dedicated and focused on providing ongoing professional home care for you or your loved ones. Our mission has never been more relevant and important than during a time such as this. We will continue to provide non-medical in-home care services to people with medical conditions, disabilities or those in need of temporary services due a recent surgery or hospitalization.
We realize that circumstances have changed for many people. If you live far away or need to follow social distancing yourself, you may not be able to provide home care for your loved one. Elder Independence will help bridge the gap for family members who are separated and be your resource for reliable and dependable in-home care. We can keep your loved one connected to doctors and other community resources, as well as help you stay connected to your loved one.
If this is your first time utilizing a professional caregiver in your home, please know we have been providing in-home care for the past 20 years. We are trained and qualified to provide you and your loved one with top notch quality care.
We thank you for entrusting the care of your loved one to us.
– Kim Clatworthy